Tailored solutions for every customer group

Discover how we support private drivers, insurers, fleet managers, and businesses with expert repair services.

Our customers

At IRS Belgium, we serve a wide range of clients with the same passion and dedication – from individual drivers to large corporate fleets. Our long-standing partnerships with insurance companies, brokers, leasing firms, and business clients have shaped our deep understanding of their specific needs.

01 Fleet operators & leasing companies

Efficiency and reliability are key for fleet and leasing clients. We offer centralized coordination, fast turnaround times, and detailed reporting – helping you keep your vehicles in top condition with minimal downtime.

How do we proceed?

Report your damage to the Leasing Company.
Come and visit one of the IRS Belgium repair centres.
Contact the IRS Belgium repair centre of your choice and make an appointment for the damage assessment.
We thoroughly examine the damage and schedule an appointment for repair.
We order the necessary spare parts in time to guarantee the shortest possible repair time.
On the day of the appointment you bring us your car and in the meantime you can use on of our premium replacement cars.
After the repair, we wash your car and you will be mobile again soon.

02 Brokers & intermediaries

As a broker, you expect of course an excellent service for your customers. Every IRS Belgium repair centre assures you a no-nonsense approach: fast, clear and of high-quality.

We keep your customers mobile with a premium replacement car and we constantly inform you about the state of affairs. Thanks to the intensive digitization of our administration, you can contact us at any time. We are happy to offer you all the services and assets of our repair centres.

IRS Belgium has branches throughout Belgium, so your customers can always visit a repair centre in the vicinity. All repair centres meet the criteria related to quality, sustainability and other important standards.

IRS Belgium repairs all models and brands, using the most modern repair techniques to deliver high-quality repairs only. This will also allow you to offer your customers an excellent service in case of a claim, which means that they will be happy to come back to you to buy their next car.

03 Business clients

From company cars to commercial vehicles, we provide tailored repair solutions for businesses of all sizes. Our flexible logistics, premium replacement vehicles, and dedicated account management ensure smooth operations.

04 Insurance companies

We work closely with leading insurers to streamline the claims process. Our digital workflows, transparent communication, and consistent quality make us a trusted partner in vehicle repair and claims handling.

In a nutshell:

IRS Belgium uses the informex calculation system (recognized by all insurance companies) to calculate claims, which guarantees a smooth and efficient file handling.
IRS Belgium has a wide geographical spread so you can find a partner for your repairs close to you.
We provide premium replacement vehicles during every repair.

05 Private customers

We help individual drivers get back on the road quickly and safely. Whether it’s a minor scratch or major damage, our team ensures a smooth experience – from damage assessment to repair and replacement vehicle service.